How Can We Help You?
Support desk for playbop macOS apps and iOS games.
Direct Email Support
Have a question, feedback, or technical issue with one of our applications or games? Send us an email and we will respond as soon as possible.
support@playbop.co.ukFrequently Asked Questions
How do I report a bug or request a feature?
Please email support@playbop.co.uk detailing the app or game version, your macOS/iOS version, and step-by-step instructions on how to reproduce the issue.
Are playbop macOS apps optimized for Apple Silicon?
Yes! All macOS applications created by playbop are built natively and exclusively for Apple Silicon (M1, M2, M3, M4 and later). We do not support legacy Intel-based Macs. Focusing 100% on Apple Silicon allows our utilities to be lightweight, instant-launching, and fully optimized for Apple's unified memory and neural architectures without legacy code overhead.
How do I request a refund for an App Store purchase?
All purchases made via the Apple App Store or Mac App Store are managed directly by Apple. You can request a refund directly through reportaproblem.apple.com.